Whether it’s sales, customer service, or leadership development, our values based Behavior Change™ process will have your people doing what they do best more often, more consistently and more effectively!
Consultancy
We offer a wide scope of consultancy services for your business needs. With over 35 years of intercultural management experience, our consultants offer an unrivaled investment in knowledge for your business.
Coaching
Our Executive Coaching staff can help you and your team navigate through the difficulties that being a leader can bring. Working with our certified executive coaches can help you and your team go to the next level!
We help you tackle one of the most persistent learning challenges: Unlocking people’s belief in themselves, their roles, and the value they bring to customers every day. Training must go far beyond the ‘How’ and address the all-important ‘Why’. Here’s how we do it.
The Forgetting Curve
Structured follow-up comes standard with every Integrity Solutions learning experience. Why? Because people forget 75% of what they learned in a training event within 48 hours if they don’t immediately apply it and receive coaching or feedback.
Research conducted by G. V. Goddard and others shows that without a formal process that holds people accountable to immediately applying what they’ve learned, retention falls at an accelerating rate. The result? Little to no behavior change or performance improvement. Goddard’s “Forgetting Curve” illustrates that without reinforcement and application within two days of a learning event 75% of the information covered will be forgotten. Our approach ensures your investments won’t be lost to the Forgetting Curve.
How We Work With Clients
Conduct a Needs Assessment
Includes discussions around your key challenges and goals, online assessments to pinpoint immediate-impact areas, and strategizing a solution around your priorities and outcomes.
Recommend Solutions
Tailored recommendations to accelerate performance and results, based on a thorough understanding of your unique requirements.
Customize Content for Relevancy
Customization of solution specifically for your performance and business context, recognizing every organization is different.
Design a Customized Implementation
A collaborative process to determine how, when and where to launch your implementation for maximum results.
Establish Measurement Criteria
Co-development of a simple but effective measurement strategy that keeps you on track to get the results you need.
Provide Ongoing Service & Support
Continued support and expertise to win more customers, keep more customers, grow profitable revenue, and address your ongoing people and organizational needs.
Values Matter!
Through coaching and training we have discovered something very important: Values matter to your company and to you!
Knowing our Foundational Core Values is important, and yet we can’t name them off the top of our head. They affect our feelings, thoughts, behaviors and directly affect our decision making.
Select the link below to start discovering your own Foundational Core Values!