Integrity Service® embodies the following elements:
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Proven Customer Satisfaction System™
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Simple Behavior Styles® language
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Seven-week structured follow-up course
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Reinforcement tools
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Performance Accelerator sessions
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Blended, online learning delivery alternative
Internal Customers vs External Customers
Too often we only consider our external customers when it comes to customer service. One of the most powerful aspects of Integrity Service is how it focuses on both the external customer and the internal customer- those people within your company or division.
Having the Integrity Service® processes in place will give you the tools you need to create a true customer focused culture, both inside and outside of your company!